This website is run by the Action Fraud Service on behalf of City of London Police. It is designed to be used by as many people as possible. The text should be clear and simple to understand.
You might have a better experience if you change the settings on your computer to suit your needs. The site has been built so that you should be able to:
- zoom in up to at least 200% using the text resize button (or resized by CTRL and ‘+’ keystroke, if supported by the browser)
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- use most of the website using a screen reader
- adjust colours to black and white mode from colour
AbilityNet has advice on making your device easier to use.
How accessible this website is
Parts of this website are not fully accessible and the website is currently being redesigned taking into account the current WCAG standards and feedback received from users of the service.
If you would like to provide us with feedback for consideration then please send this to contact@actionfraud.police.uk.
Examples of where the website may not be fully accessible include:
- some pages may contain wording that is not used in everyday conversation
- keyboard navigation is available but not always efficient e.g. moving through extended drop down lists
- high contrast mode is not available and colours on some pages may be poor contrast
- some images may contain information that is not accessible as font and colour cannot be adjusted
- some documents are in PDF format and are not accessible
- web chat facility may not be accessible by screen reader
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in Northern Ireland.